Shipping and Returns
Items ship within 3-5 business days of order placement via USPS First Class Mail with Delivery Confirmation. Domestic shipping time averages 2-5 business days. International packages can take anywhere from 3-5 weeks to arrive, but the majority arrive within 8-15 business days.
Unfortunately, we cannot make any delivery time guarantees for any shipments. Orders are shipped Monday- Friday (excluding holidays).
Your country of residence may charge customs/duty fees on US parcels. We have no control over these fees, and they vary dramatically. Please check with your local post office before ordering if you have concerns. By law, we are required to mark international parcels as 'merchandise' and to claim the actual retail value on the customs form, so please don't ask us to do otherwise.
Returns Or Exchanges
All orders are non-refundable unless your items arrive damaged or we accidentally sent you the wrong item. Please contact us at firstname.lastname@example.org if your order arrived damaged or incorrect.