Frequently Asked Questions
Got questions? You're in luck, because we have answers.
We do not accept returns, refunds, or exchanges. All sales are final. If your items arrive damaged, please send a message to firstname.lastname@example.org.
Items ship within 3-5 business days of order placement via USPS First Class Mail with Delivery Confirmation.
Domestic shipping delivery times average 2-5 business days. International packages can take anywhere from 3-5 weeks to arrive.
Unfortunately, we cannot make any delivery time guarantees for any shipments. Orders are shipped Monday- Friday (excluding holidays).
Possibly. Any import duties or customs charges are levied once they reach your country and you are liable to pay any fees incurred. We have no control over this, nor can we predict what they may be. For more information please contact your local customs office.
Yes. We ship to almost every country. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.
We apologize that there was an issue with your order. Please send an email message with your order number and a brief explanation of the issue to email@example.com.
We are not accepting wholesale orders at this time.